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Frequently Asked Questions
Yes. We offer free standard shipping on all orders, with no minimum purchase required. For international orders, any customs duties or import taxes charged by the destination country are the customer's responsibility.
Orders are processed within 1–3 business days. Estimated delivery including processing time is 6–18 business days within the United States, or 8–24 business days for international destinations, depending on the destination and customs procedures.
Yes. We ship within the United States and to select international destinations, which are displayed at checkout. If your country is not shown at checkout, we are currently unable to ship there. International orders may be subject to customs duties or import taxes, which are the customer's responsibility.
You can return your order within 30 days of delivery, including change-of-mind returns. For change-of-mind returns the customer covers return shipping; for damaged, defective, or incorrect items we cover it.
Once a refund is approved, we will process it to your original payment method within 7 business days.