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Frequently Asked Questions
Yes. We offer free standard shipping on all orders, with no minimum purchase required. For international orders, any customs duties or import taxes charged by the destination country are the customer's responsibility.
Orders are generally processed within 1–3 business days. After processing, estimated delivery is approximately 5–15 business days within the United States, or 7–21 business days for international destinations, depending on the destination and customs procedures.
Yes. We ship within the United States and to select international destinations, which are displayed at checkout. If your country is not shown at checkout, we are currently unable to ship there. International orders may be subject to customs duties or import taxes, which are the customer's responsibility.
If an item arrives damaged, defective, or different from what you ordered, please contact us within 15 days after delivery.
Once a refund is approved, we will process it to your original payment method within 7 business days.